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Run eligibility checks

Check eligibility after adding client insurance details

Written by Kit Woodin

After you add a client's insurance details in their profile, you can run eligibility checks.

To run an eligibility check:

  1. Go to Clients in the left menu.

  2. Click on the client to go to their profile.
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  3. Click Edit insurance on the right.
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  4. Find the policy you want to check under Insurance details, and click Run eligibility.
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  5. The eligibility check will display in the Insurance details tab, along with the date and time it was run.
    To see the results, click on the eligibility check.
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  6. The eligibility check will display status, copay, coinsurance, deductible remaining, out-of-pocket max remaining, and visit limit remaining.

You can edit your client's insurance information, and upload images of the front and back of their insurance card, by clicking Edit details.
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