Our goal is to help healing professionals gather powerful information and insights quickly and easily, so that they have even more time for connection with clients.
The analytics summary section is intended to show you your session's talking ratio, speech cadence and response time at-a-glance.
Currently, analytics are available for sessions held in English with individual clients.
The analytics summary
On the session page, you’ll see Analytics on the right.
Here, you can see the session's talking ratio and speech cadence at a glance.
To see full analytics from your session, click View analytics.
Why is it important?
Talking ratio
We define this as the talking time divided by the session time. In other words, the speaking time of the client versus the healing professional, during a single session.
Interpreting it
The talking ratio is a great way to quickly understand how long you spoke for compared to the client as a percentage of the session time. You’ll also see the absolute time too, i.e. the minutes of the session you spoke for compared to your client.
Why this may be important: there is some evidence that in bad sessions therapists over-participated compared to their clients or acted very passively – while in good sessions, the client-therapist participation levels were more balanced. (Friedlander, 1985). Therefore a balanced percentage share may be a good thing!
It can also be connected to LSM (Language Style Matching), as clients and therapists with speaking symmetry show heightened attunement to the other (Pennebaker, 2011). Therefore, it may be one of the factors predicting the strength of a therapeutic alliance, and potentially, therapeutic success. (Borelli et al., 2019.)
Speech cadence
We define this as the number of words per minute of talking time. Speech cadence measures both the client’s and therapists’ words per minute across time, i.e. over the course of a session. You can always easily benchmark client speech cadence against your own.
Interpreting it
Average cadence is about 150 words per minute (based on English speakers in the United States) but everyone has a unique average. As above, speech cadence may reflect LSM and levels of attunement in a therapeutic relationship. Therefore, we've made it easy to benchmark your values against a client's.
Another insight this measure may provide is potential indication of mood state changes such as in the manic or depressive states that, for example, accompany bipolar disorder. (Notably: pressured speech and poverty of speech which would be visible at a glance from your analytics summary.)
Is the analytics summary helpful? We're introducing AI into the world of mental health to help healing professionals like you. Your feedback and ideas are essential. 🙏