For individuals, we offer a free plan and three paid tiers at set prices. If you’d like to use our free plan, no credit card is required. Each higher tier includes more advanced features. You can pick a monthly plan or save 20% with a yearly plan.
For group practices and organizations, we arrange custom plans. If you work for a practice but you’re the only one using Upheal currently, you can start on an individual plan and reach out to us to switch to a team plan later.
As of now, the options for our individual plans are set. However, if your larger organization would like to join Upheal, we might be able to accommodate more specific needs. Please feel free to reach out to us.
Reach out to Support, and we’ll help you adjust your group plan.
While we currently don’t have an academic pricing policy, we hope to bring you one soon.
You can pause your subscription for up to two months. To pause, contact Support, choose a date to automatically resume your plan, and reach out to confirm when you’re ready to start again. While your subscription is paused, you can still sign in to your account and access your notes — it’s just like being on our free plan.
Upheal is committed to the highest standards of privacy and security. Our platform is HIPAA-compliant and adheres other privacy regulations worldwide. We use record-level encryption and perform regular security audits to protect your and your clients’ data. More on our privacy practices and technical security monitoring.
Contact us to discuss group plan pricing. We’ll be happy to figure out how Upheal can meet your organization’s needs and fit into your workflow, whether it’s by guiding you through our existing flexible options or potentially even customizing features.
If you use Upheal as an individual, and you’re going to be added to a larger practice or organization, the paying organization should reach out to Support to add you to their paid plan. Based on your preference, we can transfer your clients and data to your new organization, or you can start fresh.
If you work for a nonprofit organization and would like to use Upheal, please contact us.
You won’t be charged sales tax on your Upheal subscription.
You can cancel any time. Just contact Support, and we’ll assist. When you cancel, your subscription remains active until the end of your current billing period, and then you won’t be charged again.
For both monthly and yearly plans, we offer a 30-day money-back guarantee in case you change your mind about your subscription. After 30 days, any cancellation will take effect at the end of your billing cycle, monthly or annual.
To update your payment method, go to Settings > Plans and billing. If you need help, please contact Support in the Upheal app, and we’ll assist.
For larger organizations and enterprises we offer API integration and additional customizations to meet your specific needs. Just tell us what you're after.