A plan for every practice
Free
Starter
Premium
Team
Can Upheal customize a note template for my organization?
Yes, we'll work with your clinical team to produce a note template that matches your requirements.
Is Upheal SOC 2 compliant?
Yes, in addition to HIPAA, PHIPA, PIPEDA, and GDPR, Upheal is SOC 2 compliant. More on our privacy.
Can Upheal be used alongside my telehealth platform?
Yes, we can integrate Upheal seamlessly with your EHR or provider platform. Upheal has a secure and flexible API that supports bi-directional integrations and is part of other EHR integration programs.
Can I assign different roles to my team members?
Yes, we offer different roles in the Upheal app to suit your team members’ access and administrative needs. There’s no per-seat charge — Billing is based on number of sessions, not number of team members, so you can add as many seats as you like.
Is there a free option for teams?
Yes, your team can use Upheal for free. You’ll get a 14-day full-featured trial, after which you’ll move to our Free plan if you don’t subscribe to a paid plan. Don’t worry, you won’t lose any client or session data.
On our Free plan, you’ll get unlimited notes, but you won’t have access to live session capture options, several note types, or more advanced tools. You can still generate notes from written summaries, dictation, and uploaded recordings, plus use Upheal for secure video calls without note generation.
Enterprise
Can Upheal be integrated into my EHR or provider platform?
Yes, we can integrate Upheal seamlessly with your EHR or provider platform. Upheal has a secure and flexible API that supports bi-directional integrations and is part of other EHR integration programs.
Can Upheal customize a note template for my organization?
Yes, we'll work with your clinical team to produce a note template that matches your requirements.
Is Upheal SOC 2 compliant?
Yes, in addition to HIPAA, PHIPA, PIPEDA, and GDPR, Upheal is SOC 2 compliant. More on our privacy.
Can Upheal be used alongside my telehealth platform?
Yes, Upheal provides multiple ways to capture session audio regardless of the telehealth platform you're using to provide a seamless experience for your providers. We also offer our own video visit solution.
What customer onboarding does Upheal provide?
Enterprise organizations will work with a dedicated customer success manager on a tailored rollout plan, including any API development guidance and provider trainings.
What does Upheal's SLA include?
We offer a service-level agreement that guarantees agreed-upon system uptime and note generation speed.
