Upheal

Aviva Glassman

Kit Woodin

Upheal Team

All the ways to get your notes and insights.

Session capture methods

Getting notes from in-person sessions

Capture audio from in-person sessions on your mobile Apple device with our iOS app

In-person sessions on your iPhone or iPad

Capture audio from in-person sessions on your mobile Android device with our Android app

In-person sessions on your Android phone or tablet

Record sessions independently, then upload them to Upheal

In-person sessions with your own recording device

In-person sessions

Upheal telehealth

Begin a session using Upheal's own telehealth platform

Holding an Upheal telehealth session

See Treatment Summaries and notes from previous sessions, and take private notes

Checking a client's chart during a session

Screenshare during a session on Upheal video telehealth platform

Sharing your screen during an Upheal telehealth session

Pausing AI during an Upheal telehealth session

Removing a client from your Upheal telehealth waiting room if it's not their turn for an appointment

Removing a client from your waiting room

What to do if another client joins your waiting room during another ongoing session

Your in-call waiting room

Captioning and translation during sessions

Live captions and translation during telehealth sessions

Change or blur the background in Upheal telehealth calls, and upload your own background

Backgrounds in Upheal telehealth calls

Holding Upheal telehealth sessions

Schedule your next session during an Uphealn telehealth call

Scheduling the next session during a call

Finding your telehealth link and inviting clients to sessions

Inviting clients to Upheal telehealth sessions

Scheduling sessions

Giving Upheal access to your camera or microphone

Troubleshooting audio and video permissions for Upheal telehealth

How to fix echoing on Upheal's telehealth platform

My client is hearing an echo

Interruptions that can happen during sessions held on mobile with Upheal's own telehealth platform

Why was my Upheal telehealth session interrupted on the phone?

Technical issues and tips

Capturing or recording an online session from any EHR in your browser or on your desktop

Capturing virtual sessions from your EHR or other calling tool

Recording sessions from your EHR and other calling platforms in Google Chrome

Using the Upheal browser extension to capture online sessions

Comparing our methods for capturing online sessions

How is virtual session capture different from the browser extension?

The easiest way to capture sessions on your Mac computer

Sessions with Upheal's desktop app for Mac

Sessions on Zoom with Upheal

How to capture online sessions with a two-device setup

Capturing online sessions using a second device ("workaround" option)

Can I capture sessions I hold over the phone?

Virtual sessions outside of Upheal

Write or dictate brief observations from your session, and get structured notes. Or, type your own note without AI.

Writing or dictating observations to get full notes

Uploading a recording of dictated notes

Write your own notes in a note template without generating from a session transcript or summary.

Writing notes without AI

Write or dictate observations to get full notes

Add older or in-person session recordings to Upheal.

Uploading a recording to Upheal

Upload older sessions recorded on your phone to Upheal

Uploading a recording from your phone to Upheal

How to keep audio from sessions and listen to it later

Saving the audio from a session to listen to later

Upload your own recordings

Tips and troubleshooting for recording in-person sessions

Troubleshooting for our browser extension

What to do when your transcript only has one speaker

Why was only one voice captured?

Troubleshooting a failed, missing, or slow session note

My session note failed to upload or process

Nick Neral

Troubleshooting

Upheal web

Upheal app

Find answers and get help from Intercom Support and Community Experts

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